We have recently been made aware of a phone scam affecting our members. There are fraudsters calling members pretending to be from the Credit Union and have even spoofed our phone number. If you receive a call that appears to be from SFCU and the “representative” asks for sensitive information such as your account number, PIN or personal details, hang up. Please DO NOT give out your Online Banking credentials to ANY ONE that calls you and asks for your personal information. We will never initiate a call to you and ask you for your credentials. If you are ever in doubt or if you believe you’ve provided any personal information to a scammer, please contact us immediately at (800) 336.0284.
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